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Product Image Model- Item Name Price
Customer Service - How to Make Customers feel Good Y2014

Customer Service - How to Make Customers feel Good

This program shows how to treat customers in a way that makes them feel good. Seven Service Skills This program features the Seven Service Skills....


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Tricky Customers - How To Stay Cool Under Pressure Y2072

Tricky Customers - How To Stay Cool Under Pressure

How to stay cool under pressure This program gives a simple plan for dealing with tricky customers. Many behaviours qualify as tricky. Customers may...


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Boomerang SDBOOM

Boomerang

Learn how to use the reciprocity urge to create happy customers and cooperative teams. How can we turn angry customers around? How can we get others...


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Customer Service in Health Y2015

Customer Service in Health

Attitudes and behaviours, the key issues of service are demonstrated with particular relevance to the health care industry, but with principles...


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Kangaroo SDKANG

Kangaroo

Everyone wants to know how to be happy at work... Motivational session-starter on happiness at work and caring for others. Dooley, the kangaroo, has...


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