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Creating A High Performance Workplace
CREATING A HIGH PERFORMANCE WORKPLACE
… Rejuvenate your organisation by improving teams, leaders, customer focus, measurement & reward.
A series of six videos which provide a comprehensive strategy for achieving high performance in both business and government organizations. Titles are:
Video 1: STRATEGIES FOR CHANGE (14 min)
Video 2: SUCCESSFUL LEADERSHIP (14 min)
Video 3: PUTTING CUSTOMERS FIRST (15 min)
Video 4: SUCCESS FACTORS FOR TEAMS (12 min)
Video 5: THE BALANCED SCORECARD AND KPI’S (13 min)
Video 6: REWARDING PERFORMANCE (13 min)
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Key strategies are demonstrated including customers, getting feedback, develop service enthusiasm and streamlining procedures to ensure customer... |
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To continually improve overall performance, organisations need to recognise the individual, team and organisational achievements. This programme sets... |
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This programme sets out the fundamental steps – benchmarking, developing a framework for change, identifying and strengthening partnerships with... |
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This programme outlines six key factors to increase commitment, accountability and overall performance of teams. Learn how to achieve high... |
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Interviews with CEOs, middle managers, supervisors and team leaders reveal what makes a good leader. Explore how you can become a successful leader.... |
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Use the Balanced Scorecard to measure performance against strategic goals, using both financial Key Performance Indicators (KPIs). • Introduce a... |
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