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Focusing On Results


Model: SDHFOR

 
    
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It is not enough for call centre staff to have the right manner. They must also focus on results. We all need to know how we are doing and how to improve our performance.

We need to learn to:

Achieve Targets
Get It Right First Time
Be Committed to Improvement

Approximate Running Time: 13 Minutes
Trainer's support material included.
 
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