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Customer Service in Health


Model: Y2015

 
    
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Attitudes and behaviours, the key issues of service are demonstrated with particular relevance to the health care industry, but with principles easily applied to other industries. The video comprises of four easy to screen parts -

· Being happy in the service
· Understanding people
· Humour break
· The seven service skills

· Approximate running time: 45 minutes
Including comprehensive manual.
 
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