Coaching to Clarify Expectations

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Coaches need to set high expectations. But people can only perform well at work if they have been told what is expected of them. This program demonstrates how to communicate your expectations clearly and effectively to another person. The other person could be your manager, supervisor, team leader, team member, co-worker or someone you deal with in another part of the organisation. It could even be a customer!

Key Learning Points:

• How to encourage taking responsibility for clarifying expectations
• How to communicate your expectations clearly and specifically
• How to negotiate a fair set of expectations with others

Approximate Running Time: 14 Minutes
Trainer's support material included.

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