Coaching to Build Skills

larger image

Option:

Free Preview
Purchase DVD ( +AU$550.00 + GST )
Purchase VHS ( +AU$550.00 + GST )
Add to Library Plan(Min. 5 Programs for 12 Months) ( +AU$185.00 + GST )

Add to Cart:

Discover an effective approach that can be used to build all types of skills, including technical, task-related skills such as preparing an invoice, or interpersonal skills such as handling a difficult customer. This programme also provides effective alternatives to four of the most common mistakes people make when coaching a new employee and introduces a four step model for building all types of skills (explain, demonstrate, practice, provide feedback).

Key Learning Points:

• How to avoid mistakes that coaches make when attempting to building skills
• How to use a four-step technique for building a particular skill
• How to explain a task simply and clearly
• How to demonstrate a task and have the employee practice it
• How to provide feedback on the employee’s progress

Approximate Running Time: 13 Minutes
Trainer's support material included.

Current Reviews: 0